Best Free CRM Software

What is a CRM software used for ?

CRM stands for Customer Relationship Management. It is a software tool or a strategy that companies use to manage their interactions with customers and potential customers. A CRM system helps businesses to organize and analyze customer data, interactions, and customer lifecycles in a single place, allowing businesses to provide better customer service, improve customer satisfaction, and ultimately increase customer loyalty and retention.

A CRM system typically includes features such as contact management, lead management, sales pipeline management, marketing automation, and customer analytics. By using a CRM system, businesses can streamline their sales and marketing processes, track customer interactions, and gain insights into customer behaviour and preferences, which can help them to make data-driven decisions and improve their overall customer experience.

Overall, a CRM system is an important tool for any business that wants to build strong and long-lasting relationships with its customers, improve customer engagement and retention, and ultimately drive business growth. Listed below are a few CRM that you can start with.

1. Zoho CRM

2. HubSpot CRM

3. Freshworks CRM

4. Agile CRM

5. Bitrix24

6. Flowlu CRM

7. EspoCRM

8. SuiteCRM

9. Vtiger CRM

10. Really Simple Systems

Zoho CRM

Zoho CRM is a cloud-based customer relationship management software that helps businesses manage their customer interactions and streamline their sales processes. Zoho CRM offers a wide range of features and tools that are designed to help businesses build strong and lasting relationships with their customers, automate their sales processes, and improve overall business performance.

Some of the key features of Zoho CRM include:

1. Contact management: Zoho CRM allows businesses to store and manage customer and prospect data in a centralized location, making it easy to track interactions and keep customer information up-to-date.

2. Lead management: Zoho CRM helps businesses to capture and manage leads from multiple sources, qualify leads based on specific criteria, and track their progress through the sales pipeline.

3. Sales pipeline management: Zoho CRM provides a visual representation of the sales pipeline, making it easy to track deals and move them through the pipeline to close.

4. Marketing automation: Zoho CRM allows businesses to create and manage targeted email campaigns, track website visitors, and automate marketing tasks to improve lead generation and conversion.

5. Reporting and analytics: Zoho CRM provides in-depth reporting and analytics features, allowing businesses to track key metrics such as sales performance, lead sources, and customer behaviour.

Zoho CRM also integrates with a wide range of third-party applications and tools, including email marketing platforms, social media, and e-commerce platforms, to help businesses streamline their sales and marketing processes.

Overall, Zoho CRM is a powerful and flexible tool that can help businesses of all sizes to improve their customer relationships, streamline their sales processes, and drive business growth.

HubSpot CRM

HubSpot CRM is a free cloud-based customer relationship management (CRM) software that helps businesses manage their customer interactions, automate their sales processes, and improve overall business performance. HubSpot CRM is designed to be user-friendly and easy to use, making it a popular choice for businesses of all sizes and industries.

Some of the key features of HubSpot CRM include:

1. Contact management: HubSpot CRM allows businesses to store and manage customer and prospect data in a centralized location, making it easy to track interactions and keep customer information up-to-date.

2. Lead management: HubSpot CRM helps businesses to capture and manage leads from multiple sources, qualify leads based on specific criteria, and track their progress through the sales pipeline.

3. Sales pipeline management: HubSpot CRM provides a visual representation of the sales pipeline, making it easy to track deals and move them through the pipeline to close.

4. Marketing automation: HubSpot CRM allows businesses to create and manage targeted email campaigns, track website visitors, and automate marketing tasks to improve lead generation and conversion.

5. Reporting and analytics: HubSpot CRM provides in-depth reporting and analytics features, allowing businesses to track key metrics such as sales performance, lead sources, and customer behaviour.

In addition, HubSpot CRM integrates seamlessly with other HubSpot tools, such as the Marketing Hub and the Sales Hub, as well as with a wide range of third-party applications and tools to help businesses streamline their sales and marketing processes.

Hence, HubSpot CRM is a powerful and flexible tool that can help businesses of all sizes to improve their customer relationships, streamline their sales processes, and drive business growth.

Freshworks CRM

Freshworks CRM (formerly known as Freshsales) is a cloud-based customer relationship management software that helps businesses manage their customer interactions, automate their sales processes, and improve overall business performance. Freshworks CRM is designed to be user-friendly and customizable, making it a popular choice for businesses of all sizes and industries.

Some of the key features of Freshworks CRM include:

1. Contact management: Freshworks CRM allows businesses to store and manage customer and prospect data in a centralized location, making it easy to track interactions and keep customer information up-to-date.

2. Lead management: Freshworks CRM helps businesses to capture and manage leads from multiple sources, qualify leads based on specific criteria, and track their progress through the sales pipeline.

3. Sales pipeline management: Freshworks CRM provides a visual representation of the sales pipeline, making it easy to track deals and move them through the pipeline to close.

4. Marketing automation: Freshworks CRM allows businesses to create and manage targeted email campaigns, track website visitors, and automate marketing tasks to improve lead generation and conversion.

5. Reporting and analytics: Freshworks CRM provides in-depth reporting and analytics features, allowing businesses to track key metrics such as sales performance, lead sources, and customer behavior.

Freshworks CRM also offers a range of integrations with other tools and applications, such as email marketing platforms, social media, and ecommerce platforms, to help businesses streamline their sales and marketing processes.

Freshworks CRM is a powerful and flexible tool that can help businesses of all sizes to improve their customer relationships, streamline their sales processes, and drive business growth.

Agile CRM

Agile CRM is a cloud-based customer relationship management software that helps businesses manage their customer interactions, automate their sales and marketing processes, and improve overall business performance. Agile CRM is designed to be easy to use and affordable, making it a popular choice for small and medium-sized businesses.

Some of the key features of Agile CRM include:

1. Contact management: Agile CRM allows businesses to store and manage customer and prospect data in a centralized location, making it easy to track interactions and keep customer information up-to-date.

2. Lead management: Agile CRM helps businesses to capture and manage leads from multiple sources, qualify leads based on specific criteria, and track their progress through the sales pipeline.

3. Sales pipeline management: Agile CRM provides a visual representation of the sales pipeline, making it easy to track deals and move them through the pipeline to close.

4. Marketing automation: Agile CRM allows businesses to create and manage targeted email campaigns, track website visitors, and automate marketing tasks to improve lead generation and conversion.

5. Customer service: Agile CRM provides tools for managing customer support and tracking customer issues, including a helpdesk, a knowledge base, and a customer portal.

Agile CRM also offers a range of integrations with other tools and applications, such as social media, ecommerce platforms, and project management tools, to help businesses streamline their sales, marketing, and customer service processes.

Agile CRM is a powerful and affordable tool that can help businesses of all sizes to improve their customer relationships, streamline their sales and marketing processes, and provide better customer service.

Bitrix24

Bitrix24 CRM is a cloud-based customer relationship management (CRM) software that helps businesses manage their customer interactions, automate their sales and marketing processes, and improve overall business performance. Bitrix24 is designed to be comprehensive and customizable, making it a popular choice for small and medium-sized businesses.

Some of the key features of Bitrix24 CRM include:

1. Contact management: Bitrix24 CRM allows businesses to store and manage customer and prospect data in a centralized location, making it easy to track interactions and keep customer information up-to-date.

2. Lead management: Bitrix24 CRM helps businesses to capture and manage leads from multiple sources, qualify leads based on specific criteria, and track their progress through the sales pipeline.

3. Sales pipeline management: Bitrix24 CRM provides a visual representation of the sales pipeline, making it easy to track deals and move them through the pipeline to close.

4. Marketing automation: Bitrix24 CRM allows businesses to create and manage targeted email campaigns, track website visitors, and automate marketing tasks to improve lead generation and conversion.

5. Customer service: Bitrix24 CRM provides tools for managing customer support and tracking customer issues, including a helpdesk, a knowledge base, and a customer portal.

Bitrix24 CRM also offers a range of integrations with other tools and applications, such as social media, ecommerce platforms, and project management tools, to help businesses streamline their sales, marketing, and customer service processes. It is a comprehensive and customizable tool that can help businesses of all sizes to improve their customer relationships, streamline their sales and marketing processes, and provide better customer service.

Flowlu CRM

Flowlu CRM is a cloud-based customer relationship management software that helps businesses manage their customer interactions, automate their sales and marketing processes, and improve overall business performance. Flowlu CRM is designed to be easy to use and affordable, making it a popular choice for small and medium-sized businesses.

Some of the key features of Flowlu CRM include:

1. Contact management: Flowlu CRM allows businesses to store and manage customer and prospect data in a centralized location, making it easy to track interactions and keep customer information up-to-date.

2. Lead management: Flowlu CRM helps businesses to capture and manage leads from multiple sources, qualify leads based on specific criteria, and track their progress through the sales pipeline.

3. Sales pipeline management: Flowlu CRM provides a visual representation of the sales pipeline, making it easy to track deals and move them through the pipeline to close.

4. Marketing automation: Flowlu CRM allows businesses to create and manage targeted email campaigns, track website visitors, and automate marketing tasks to improve lead generation and conversion.

5. Project management: Flowlu CRM provides tools for managing projects, including task management, project tracking, and collaboration tools.

Flowlu CRM also offers a range of integrations with other tools and applications, such as social media, ecommerce platforms, and project management tools, to help businesses streamline their sales, marketing, and project management processes.

Flowlu CRM is a comprehensive and affordable tool that can help businesses of all sizes to improve their customer relationships, streamline their sales and marketing processes, and manage projects more effectively.

Espo CRM

Espo CRM is an open-source customer relationship management (CRM) software that helps businesses manage their customer interactions, automate their sales and marketing processes, and improve overall business performance. Espo CRM is designed to be customizable and easy to use, making it a popular choice for small and medium-sized businesses.

Some of the key features of Espo CRM include:

1. Contact management: Espo CRM allows businesses to store and manage customer and prospect data in a centralized location, making it easy to track interactions and keep customer information up-to-date.

2. Lead management: Espo CRM helps businesses to capture and manage leads from multiple sources, qualify leads based on specific criteria, and track their progress through the sales pipeline.

3. Sales pipeline management: Espo CRM provides a visual representation of the sales pipeline, making it easy to track deals and move them through the pipeline to close.

4. Marketing automation: Espo CRM allows businesses to create and manage targeted email campaigns, track website visitors, and automate marketing tasks to improve lead generation and conversion.

5. Customization: Espo CRM is highly customizable and can be adapted to meet the specific needs of different businesses.

It also offers a range of integrations with other tools and applications, such as social media, e-commerce platforms, and project management tools, to help businesses streamline their sales, marketing, and customer service processes.

Espo CRM is a customizable and easy-to-use tool that can help businesses of all sizes to improve their customer relationships, streamline their sales and marketing processes, and provide better customer service. As an open-source solution, it can be modified and customized to meet specific business needs.

Suite CRM

SuiteCRM is a free and open-source customer relationship management (CRM) software that helps businesses manage their customer interactions, automate their sales and marketing processes, and improve overall business performance. SuiteCRM is a fork of SugarCRM, and it has been developed and maintained by a community of open-source developers.

Some of the key features of SuiteCRM include:

1. Contact management: SuiteCRM allows businesses to store and manage customer and prospect data in a centralized location, making it easy to track interactions and keep customer information up-to-date.

2. Lead management: SuiteCRM helps businesses to capture and manage leads from multiple sources, qualify leads based on specific criteria, and track their progress through the sales pipeline.

3. Sales pipeline management: SuiteCRM provides a visual representation of the sales pipeline, making it easy to track deals and move them through the pipeline to close.

4. Marketing automation: SuiteCRM allows businesses to create and manage targeted email campaigns, track website visitors, and automate marketing tasks to improve lead generation and conversion.

5. Customization: SuiteCRM is highly customizable and can be adapted to meet the specific needs of different businesses.

6. Customer service: SuiteCRM provides tools for managing customer support and tracking customer issues, including a helpdesk, a knowledge base, and a customer portal.

SuiteCRM also offers a range of integrations with other tools and applications, such as social media, e-commerce platforms, and project management tools, to help businesses streamline their sales, marketing, and customer service processes. SuiteCRM is a comprehensive and customizable tool that can help businesses of all sizes to improve their customer relationships, streamline their sales and marketing processes, and provide better customer service. As an open-source solution, it can be modified and customized to meet specific business needs, and there is an active community of developers providing support and contributing to its development.

Vtiger CRM

Vtiger CRM is a customer relationship management (CRM) software that helps businesses manage their customer interactions, automate their sales and marketing processes, and improve overall business performance. It is an open-source solution that can be hosted on-premises or in the cloud, and it is available in both free and paid versions.

Some of the key features of Vtiger CRM include:

1. Contact management: Vtiger CRM allows businesses to store and manage customer and prospect data in a centralized location, making it easy to track interactions and keep customer information up-to-date.

2. Lead management: Vtiger CRM helps businesses to capture and manage leads from multiple sources, qualify leads based on specific criteria, and track their progress through the sales pipeline.

3. Sales pipeline management: Vtiger CRM provides a visual representation of the sales pipeline, making it easy to track deals and move them through the pipeline to close.

4. Marketing automation: Vtiger CRM allows businesses to create and manage targeted email campaigns, track website visitors, and automate marketing tasks to improve lead generation and conversion.

5. Customization: Vtiger CRM is highly customizable and can be adapted to meet the specific needs of different businesses.

6. Customer service: Vtiger CRM provides tools for managing customer support and tracking customer issues, including a helpdesk, a knowledge base, and a customer portal.

Vtiger CRM also offers a range of integrations with other tools and applications, such as social media, ecommerce platforms, and project management tools, to help businesses streamline their sales, marketing, and customer service processes.

Overall, Vtiger CRM is a comprehensive and customizable tool that can help businesses of all sizes to improve their customer relationships, streamline their sales and marketing processes, and provide better customer service. As an open-source solution, it can be modified and customized to meet specific business needs, and there is an active community of developers providing support and contributing to its development.

Really Simple Systems

Really Simple Systems CRM is a cloud-based customer relationship management (CRM) software designed for small and medium-sized businesses. It aims to provide a user-friendly and intuitive CRM solution that can help businesses manage their customer interactions, sales, marketing, and customer service.

Some of the key features of Really Simple Systems CRM include:

1. Contact management: Really Simple Systems CRM allows businesses to store and manage customer and prospect data in a centralized location, making it easy to track interactions and keep customer information up-to-date.

2. Sales pipeline management: Really Simple Systems CRM provides a visual representation of the sales pipeline, making it easy to track deals and move them through the pipeline to close.

3. Marketing automation: Really Simple Systems CRM allows businesses to create and manage targeted email campaigns, track website visitors, and automate marketing tasks to improve lead generation and conversion.

4. Customer service: Really Simple Systems CRM provides tools for managing customer support and tracking customer issues, including a helpdesk and a customer portal.

5. Reporting and analytics: Really Simple Systems CRM provides a range of reporting and analytics tools to help businesses track their performance and identify areas for improvement.

Really Simple Systems CRM also offers a range of integrations with other tools and applications, such as social media, email marketing tools, and accounting software, to help businesses streamline their sales, marketing, and customer service processes.

Really Simple Systems CRM is a straightforward and easy-to-use CRM solution that can help small and medium-sized businesses improve their customer relationships, streamline their sales and marketing processes, and provide better customer service. Its pricing plans are affordable, and it offers a free plan with basic features for businesses with up to two users.

There are many CRM software solutions available in the market, each with its own strengths and weaknesses. When choosing a CRM system, it is important to consider factors such as the size and needs of your business, the features and functionalities you require, and your budget. Whether you opt for a free, open-source CRM or a paid, proprietary solution, a good CRM system can help you streamline your sales, marketing, and customer service processes, improve your customer relationships, and grow your business. By using this list of CRMs as a starting point, you can find the right CRM software that suits your business needs and can take your customer management to the next level.